Refund policy

 

Every Collectibility Shop tee is printed after you order it, so please read this before you buy.

Returns and exchanges

Because each shirt is made to order, we can't accept returns or exchanges for the wrong size or a change of mind. Check the size options on the product page before you order.

If something is wrong with your order

If your shirt arrives damaged, defective or misprinted, or if we sent the wrong item, we will replace it or refund you, your choice. Email hello@collectibility.us within 30 days of delivery with your order number and a photo of the problem. You don't need to send the shirt back.

Cancellations and changes

Production starts soon after you order. We can only cancel an order or change its size, color or address before it goes to print. Email us as soon as you can and we'll do our best, but we can't promise it's still possible.

How refunds work

Approved refunds go back to your original payment method. Your bank may take 5 to 10 business days to show it. If the mistake was ours, we refund shipping too.

Lost packages

See our shipping policy for what to do if your package is late or missing.

If you live outside the United States, you may have consumer rights under your local law that this policy doesn't override. Nothing here limits those rights.

Contact

Collectibility Shop, Los Angeles, CA. hello@collectibility.us